Contact Us

We'd love to hear from you. Send us a message and we'll get back to you within 48 hours.

You can track your order using the tracking link in your shipping confirmation email. For delivery timeframes and more info, visit our Shipping & Delivery page. Still need help? Fill in the form below!

Before submitting, please check our Returns & Exchanges page for info on eligibility, timeframes, and how to start a return.

Each product page includes detailed measurements in the size guide. If you're unsure about sizing, check out our Sizing Guide for tips on measuring yourself.

We accept all major credit cards, and more. For full details, visit our Payment Options page.

If your enquiry relates to an existing order

Native Possum NZ Limited
NZBN: 9429053411129
Mailing Address: 35 Tomika Crescent, Papamoa Beach,
Papamoa 3118, New Zealand
Email: service@nativepossum.nz